​Step One
Call                         prior to your arrival to Port

Step Two
Speak with either a representative or listen to the voicemail directions

Step Three
Send a text message to                               with the following information:
1. Company Name
2. Phone Number
3. Your Name
4. Which terminal you are requiring an escort to
5. What type of cargo you are delivering or picking up
6. Estimated time of Arrival
7. Payment Method​

Step Four
Patiently wait for either a call back or text message from your certified TWIC Escort that will be assigned to you
​
Please DO NOT Park your vehicle in front of the Escorting office until directed to do so
Thank You